This website is operated by The Silence Co. Throughout the site, the terms “we”, “us” and “our” refer to The Silence Co. The Silence Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Within the USWe offer ground shipping through UPS. Please allow 3-5 business days once orders are shipped.
Outside the USAll orders are shipped via UPS
The international shipping costs will be calculated and guaranteed during the checkout and is calculated based on the service level, the number of items purchased, the weight of the items, the destination country and all applicable duties and taxes.
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the merchandise purchased, the classification of the merchandise in accordance with a harmonized system adopted and used by the country and the Value Added Tax (VAT) rates set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order at checkout.
Exchange RateYour order total is guaranteed at the exchange rate set when your order is placed. Foreign exchange rates are determined by UPS and are based on interbank rates of exchange. These rates correspond to the average aggregate exchange rates that would otherwise be applied in an e-commerce transaction.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
